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Skype Redesign


Medium: Digital
Duration: Five weeks



Skype’s large user base called for efficient pathways to their desired actions in an app that still hinted at their brand identity.

Doing so necessitated a stripping back of design elements and a merging of task flows.

I was responsible for redoing the video call function while maintaining a cohesiveness with the other functions being worked on by others.




Redesign: Video Call





Walkthrough





Original Task Flow





Illustrated Pain Points




Pain Points

  • Video function hard to engage with
  • Too many and too confusing icons
  • Chat function overly stressed as main usage of application

Design opportunities

  • Restructure main screen navigation
  • Combine Skype numbers and phone numbers in Contacts
  • Rework flow to main functions


Redesign based off Skype iOS app circa 2016